Returns and Refund Policy / Customs

 

 

Khan Studio offers a 100% satisfaction guarantee. If for any reason you're not completely satisfied with your purchase, we will gladly accept a return for exchange or for refund (less Shipping), provided the item is returned within thirty (30) days from date of shipment. Please return the item(s) in the packaging it was shipped to you in, or comparable packaging. Please include a copy of your invoice with your return. If you have any questions, please call us at 857-891-9054, or email us at khanstudio@comcast.net. Refunds will not be given on wholesale or customized orders.

Refunds will be processed as a credit to the credit card used at the time of purchase.

Khan Studio is located at 77 Rocky Neck Ave., G3, in the Rocky Neck Art Colony in East Gloucester, MA. You can reach us by phone at 857-891-9054, E-mail: khanstudio@comcast.net, or snail mail: 1 Wonson Street, Gloucester, MA 01930

Our business hours are Wednesday through Sunday noon to 8:00 pm.

 

Customs

If you are ordering from outside the US, you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Khan Studio, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

 

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